Outsourcing Terms and Conditions

Calcutta Web Developers offer a wide selection of planning and budgeting models for affordable and mutually beneficial web solutions outsourcing. The most widely used models are as follows :

Project-based Interaction Plan

This approach is the main interaction model for provision of software development services. The rules described are typical and can be arbitrarily altered to satisfy the particular client requirements.

We tried to simplify to the maximum the client interaction plan during the project implementation (because in a big project a client is usually "buried" under a lot of data that is not really necessary). However, we are able to provide any level of in-depth project information (in cases when CWD implements only a part of a project, or if it is the first project and the client wants to completely monitor our work, etc).

The client interaction during a project implementation can be sun-divided into two phases: Pre-project Phase and Project Implementation Phase.

Pre-project Phase As a rule, a client provides the materials that are necessary for project implementation. Ideally it would be a complete specification for the project. In this case the Company specialists read the specification and elaborate it (discuss with a client any unclear parts and come out with suggestions, etc.). We understand, nevertheless, that in some cases the clients are not able to create a complete specification for the task (lack of time, etc). If that were so, our specialists would gladly create the specification interacting with a customer (the client will receive a number of questions and proposals; and we will create the complete specification using the provided answers).

After obtaining the specification that is suitable for both sides, the Company specialists will provide the project estimate (the required budget and timetable). Also the project implementation plan will be created (the dates for project implementation start and finish, the dates when intermediate versions will be ready, etc.). If the created project estimate and working plan were suitable for the client, then the project implementation would be started (see Project Implementation Phase).

Project Implementation Phase This phase takes 80% of a project time, and it requires the minimum attention from a client. Since the exact project specification exists and the project budget and implementation plan are determined, a customer will simply receive the information on the project development. We believe that it is convenient for a client to receive a regular report (daily, weekly, bi-weekly or monthly), concerning the project implementation. The client will also receive the intermediate versions of the project according to the timetable approved in the project implementation plan.

If during a project implementation phase the client desires to alter the initial specification, it is possible but such actions would be reflected in the project timetable/budget changes.

Time-based Interaction Plan

In this approach CWD provides to a client a fixed work resource for a fixed payment. Usually a client sends some tasks to be fulfilled by the resource provided to the client. As a rule, a client receives reports on the work being done. This plan stipulates single payment per certain time interval (usually in stages). The effective working time for this period is to be compensated.

Brochure Websites, Company websites, B2B and B2C e-commerce stores, custom website applications, Flash animations in the price range of 500 to 5000 US$ having lead time between 6 to 12 weeks are executed on a Fixed Cost Outsourcing model.

Payment Terms

  • Advance: 50% to start work
  • Rest in Installments

Note: Advance signifies commitment of initiation of a business relationship with the development company and pre-booking a certain Man-Hrs decided on the cost and hourly rate applicable. Advance doesn't signify ownership of source codes and or graphics used to build the site.

The ownership of source codes and graphics remain with the developer till reimbursement of total fixed cost agreed in Memorandum Of Understanding (MOU). Source Code is transferred within 24 hrs of Final Payment. We do not disclose any client website saving you hours of harassment and keep your mailbox spam free. Contact accounts@calcuttawebdevelopers.com to know more.

Refund Policy: Cancellation of project and Refund is acceptable only during the first 7 days following order.

Following international modes of payment are acceptable :

  • International Bank Wire
  • Credit cards and Paypal

Indian clients can make payments by A/c Payee Cheque in favor of Calcutta Web Developers payable in Kolkata, India.