Archive for the ‘Site Analysis’ Category

 

Usability Review: “Confirm Order” Pages

May 3rd, 2008

What does that page look like just before you “confirm” or “finalize” an order? This can be a big deal in ecommerce. Ecommerce Web sites should consider what their confirmation page offers, just before online shoppers are completely committed.
I think this Abercromie & Fitch page offers a good example.

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Usability Review: Customer Service Landing Pages

May 3rd, 2008

One of the most important pages on your ecommerce Web site is the customer service landing pages. This page often has contact information, and maybe even FAQs. The idea is to make it easy to find, and ensure that the information on the customer service landing page is easy for the customer to use.
Altrec has [...]

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Usability: Gift Registries

May 3rd, 2008

Today I’m going to share my thoughts on gift registries. It is true that most ecommerce Web sites these days call them “wishlists,” but there are a few companies out there that make the distinction. Additionally, wishlists are often kept private and then sent out by choice, or made public by choice. Gift registries are [...]

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Usability: eCommerce Wishlists

May 3rd, 2008

Wishlists are becoming increasingly popular on ecommerce Web sites. This is due in great deal to the fact that we like to be able to personalize our online shopping experiences. Plus, what happens when you see something you like, but can’t buy right now? With ecommerce wishlists, it is possible to save something you like [...]

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eCommerce Usability Review: Advanced Search Pages

May 3rd, 2008

About a month and a half ago, I did an ecommerce usability review on search page attributes. It’s about time for a bit of a follow up on that. So this round, I’m offering a look at advanced search pages. Unfortunately, there aren’t that many of them left any more. But we’ll give it a [...]

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