Usability Review: “Confirm Order” Pages
May 3rd, 2008
What does that page look like just before you “confirm” or “finalize” an order? This can be a big deal in ecommerce. Ecommerce Web sites should consider what their confirmation page offers, just before online shoppers are completely committed.
I think this Abercromie & Fitch page offers a good example.
Usability Review: “Welcome” Emails
May 3rd, 2008
In online shopping, it is common to sign up for an account. Often, an ecommerce Web site will send you an email welcoming you to the site. But it doesn’t always happen. And while it can seem annoying to have an inbox cluttered by welcome emails, I think it’s a good thing to send a [...]

